Find answers to common questions about our Google Play testing service and android app testing. Learn about the 14-day beta testing requirement, how our play store beta testers work, pricing, and our 99.9% approval guarantee.
Most commonly asked questions
Yes, 100% real humans. We have a verified network of testers with real Android devices. No bots, no emulators, no fake accounts. Each tester has a verified Google Play account that meets Google's requirements.
Absolutely, 100% compliant. Google requires closed testing with real users before production. That's exactly what we provide. We're helping you meet Google's own requirements properly.
Production Access Guarantee. With a 99.9% success rate across 3,500+ apps, rejections are rare. But if Google rejects your app after our testing, you choose: full refund or free retry. See refund policy →
24/7 live chat + dedicated support. We guide you through every step—from setting up your testing track to submitting for production. Most questions answered within minutes via WhatsApp or email.
Exactly 14 days of active testing. Google requires minimum 14 consecutive days with active testers. We start within 4-6 hours of your order. After testing, you can immediately apply for production.
Yes! Select the number of apps at checkout. Each app gets its own dedicated testers and separate 14-day period. Many agencies test 5-10+ apps with us regularly.
Testers install your app, open it daily, and interact with features for the full 14 days. This creates genuine usage patterns Google looks for. We also provide bug reports if issues are found.
Within 4-6 hours. Once you share your closed testing link, we begin adding testers immediately. Most clients see their first testers join within hours, not days.
Learn about Google Play requirements
Google Play Closed Testing is a testing track where you invite a limited group of users to try your app before public release. For many new personal developer accounts, Google Play may require a closed test with at least 12 opted-in testers for 14 consecutive days before you can request production access. Our service provides real testers and guidance to help you complete the 14-day period properly. Read our complete 12 testers guide →
Finding 12 to 25 real testers with diverse Android devices who stay active for the full 14 days is challenging. We provide fast access to real testers across 120+ countries on real devices, plus support to help you complete the closed testing period successfully. Explore our android app testing services →
We maintain a 99.9% success rate with over 3,500 apps successfully approved for production access. Our proven process and experienced team ensure your app meets all Google Play requirements. The few rejections that occur are typically due to policy violations unrelated to testing.
We are a team of mobile developers who have developed hundreds of apps. We possess extensive knowledge and are well-versed in the procedures. Who better than developers themselves to test your app? We understand exactly what Google looks for. Learn more about our team →
How our testing works
100% real human testers using real Android devices with personal Google accounts. No emulators, no bots, no automated scripts. Each tester has a unique device, IP address, and Google account from different countries worldwide.
Our testers use a wide range of real Android devices including Samsung Galaxy, Google Pixel, Xiaomi, Huawei, OnePlus, Oppo, Vivo, and more. Devices run Android versions 7 through 16, ensuring broad compatibility testing across the entire Android ecosystem.
Exactly 14 consecutive days as required by Google Play. Testing starts immediately and continues daily. For extra assurance, we continue testing up to 20 days to ensure everything is perfect. We only stop when you confirm approval from Google. Read our complete 12 testers guide →
Yes, depending on your plan. Professional and Enterprise plans include detailed bug reports and feedback. Testers identify crashes, performance issues, and user experience improvements to help enhance your app quality before public release.
Our testers are spread across 120+ countries worldwide including USA, UK, Germany, France, India, Brazil, Indonesia, Philippines, and many more. This geographic diversity ensures your app is tested in various regions with different network conditions.
Yes! We have a large team of testers with the capacity to handle hundreds of apps simultaneously. Your testing starts within 4 to 6 hours regardless of how many orders we have. Just place your order and we'll start immediately!
Your protection is our priority
Absolutely. We maintain strict confidentiality for all client apps. Your app data, source code, and business information are never shared with anyone. All data is handled with enterprise-grade security, and we sign NDAs upon request.
Yes! We offer a Production Access Guarantee. If your app is rejected by Google after our testing, you choose: full refund or free retry. With a 99.9% success rate, most apps are approved on the first attempt. See refund policy →
In the rare case of rejection (only 0.1% of apps), our Production Access Guarantee kicks in. You choose: get a full refund or a free retry (another 14-day testing period). We'll also help you understand the rejection reason and fix any compliance issues. Learn why rejections happen → | Refund policy →
100% legal and compliant. Google requires real testers for closed testing - that's what we provide. Our service helps developers meet Google's own requirements. We don't use any tricks or exploits, just real human testing as intended.
We're here to help you succeed
Absolutely! We provide all the guidance you need, including video tutorials, screenshots, and step-by-step instructions. We'll also help you answer the production application questions accurately. See how our process works →
We work with all types of apps across different categories, including games, productivity apps, utilities, social apps, e-commerce, health & fitness, education, and more. Whether it's a new app or an existing one that needs testing, we can help.
We offer 24/7 support via WhatsApp and email. Most questions are answered within minutes during business hours and within a few hours overnight. Our team is always available to help you through every step of the process.
Yes, absolutely! Many of our clients are repeat customers who test multiple apps with us. Agencies and studios often test 5-10+ apps regularly. We offer the same quality service for every app, every time.
Transparent pricing, no hidden fees
We offer three plans: Starter with 12 testers for $14.99, Professional with 20 testers for $24.99, and Enterprise with 25 testers for $19.99 (Best Value — Save 50%). All plans include the full 14-day closed testing period, real testers on real devices, and dedicated support. Compare all plans →
We accept all major credit/debit cards, PayPal, and various local payment methods through our secure payment processor. All transactions are encrypted and secure. You'll receive an invoice for every purchase.
Full refunds are provided if Google rejects your production access after our 14-day testing period. You choose: full refund or free retry. See our full refund policy →
You have two options: Option 1: Receive a full refund of your payment. Option 2: Get a free retry with another 14-day testing period. The choice is yours! See refund policy →
The main difference is the number of testers and the support level. Starter (12 testers, $14.99) includes basic bug reports and standard support. Professional (20 testers, $24.99) adds priority testing and more detailed reports. Enterprise (25 testers, $19.99) is our Best Value plan with the highest priority queue, a dedicated account manager, and premium support.
Choose Starter ($14.99, 12 testers) if you want the minimum required testers for closed testing. Choose Professional ($24.99, 20 testers) for extra confidence with more testers and priority handling. Choose Enterprise ($19.99, 25 testers) for the best value — 25 testers at 50% off. Compare all plans →
Read our detailed guides and blog posts
Our expert team is here to help you understand everything about Google Play testing requirements. Get in touch and we'll respond within minutes.
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