If Google rejects your app after testing, you get a full refund. It's that simple.
Get 100% of your money back to your original payment method
We retest your app for another 14 days at no extra cost
Your choice. We support whichever option works best for you.
99.9% of our clients get approved on the first attempt.
The guarantee is here for your peace of mind — but most developers never need to use it.
Last Updated: February 28, 2026
We stand behind our service. Here's exactly what happens if Google rejects your app after the 14-day testing period:
Our testers install and use your app for the full 14 days as required by Google Play.
After testing completes, you submit your production access request to Google.
Simply email us the rejection notice from Google. No long forms, no hassle.
It's entirely your decision. We typically respond within 4 hours to 3 days (up to 5 days in rare cases).
If your app is rejected by Google after completing the testing period, you choose whichever option works best for you:
Most developers choose the free retest because the rejection is usually a minor issue that's easy to fix. But the choice is always yours — we'll support either decision without question.
The process is simple. Just send us one email with the following:
The Google rejection email
Forward the official rejection email you received from Google Play. This is the main proof we need.
Your app package name
So we can match it to your order (e.g., com.yourcompany.appname).
Your preference: refund or retest
Tell us which option you'd like. You can also decide later — just let us know you want to start the process.
We respond within 4 hours to 3 days
Submit within 14 days of rejection
Refunds processed in ~7 business days
To keep our guarantee fair for everyone, the following situations are not eligible for a refund:
Our refund guarantee applies only when your app completes our testing and is still rejected by Google. Once an order is placed, we do not offer refunds for change of mind or if you are unable to prepare your app for testing.
Not sure if your situation qualifies? Just email us. We review every request individually and want to find a fair solution. In exceptional cases not covered above, we'll work with you to find the best outcome.
You can then request a full refund. The retest doesn't remove your refund option — it just gives you another chance first.
You have 14 days from the date you receive the rejection notice from Google to contact us.
Yes. If you cancel your order before we begin the testing process, you will receive a full refund. Once testing has started, the guarantee applies to the Google rejection outcome only.
Just forward the official rejection email from Google Play to us. That's the main thing we need. Include your app package name so we can quickly match it to your order.
Refunds are returned to your original payment method (the card or method you used at checkout). It typically takes about 7 business days to appear in your account after we approve the refund.
Company
AEBU Technology, LLC
Address
1111B S Governors Ave, STE 84878, Dover, DE 19904
99.9% success rate. Full refund if it doesn't work. You have nothing to lose.