What we collect, why, and what we never do.

01Introduction

Welcome to PrimeTestLab. We respect your privacy and are committed to protecting your personal data. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you use our website and services.

Company

AEBU Technology, LLC (operating as PrimeTestLab)

Email

info@primetestlab.com

Jurisdiction

Based in Delaware, USA, serving clients worldwide

02Age requirement

We do not knowingly allow individuals under the age of 18 to use our services. You must be at least 18 years old to create an account or purchase our testing services. If we become aware that we have collected data from anyone under 18, we will take steps to remove such information and terminate any associated account.

03Information we collect

We collect personal and non-personal information to provide and improve our services. Below is a complete list of the categories of information we collect.

Account information

• Email address: collected when you sign up, place an order, or contact us
• Name: your first and last name for communication and order processing
• Password: securely encrypted (hashed) and stored if you create an account
• Phone number: if voluntarily provided via contact forms or support

App testing information

When you submit an app for testing, we collect:

• App name and package name
• Developer name
• App URL (Google Play Store link)
• Testing track URL
• Any specific testing requirements you provide

Device and technical information

When you visit our website, we automatically collect:

• IP address: used to determine your approximate geographic location (country, region, and city)
• Browser type and version: e.g. Chrome 120, Safari 17
• Operating system: e.g. Windows, macOS, Android, iOS
• Device type: desktop, mobile, or tablet
• User agent string: technical identifier sent by your browser

Location information

We derive your approximate location from your IP address using third-party IP geolocation services. This includes country and country code, state or region, and city. We do not collect precise GPS coordinates. Location data is approximate and city-level at most.

Browsing and usage data

• Pages viewed: which pages you visit and in what order
• Time spent: how long you spend on each page and on the site overall
• Referral source: how you arrived at our website (e.g. search engine, social media, direct visit, advertisement)
• Click and interaction data: buttons clicked, forms submitted, and navigation patterns
• UTM parameters: campaign tracking parameters from URLs (e.g. utm_source, utm_medium, utm_campaign)

Traffic attribution data

To understand how visitors find our website and to measure the effectiveness of our advertising, we collect:

• Referrer URL: the website or search engine that referred you to us
• Traffic source: whether your visit originated from organic search, paid advertising, social media, direct navigation, or other channels
• Campaign information: which advertising campaign brought you to our website (for paid traffic)

Payment information

We use Stripe for secure payment processing. On our end, we only store basic order details such as the order amount and date, the order reference number, and the payment status (paid or pending).

Survey, feedback, and support data

• Responses to optional surveys (e.g. "How did you find us?")
• Messages and support tickets you send us
• The contents of conversations you start with us on live chat or WhatsApp
• Any files or documents you share with us

04Cookies and tracking technologies

We use cookies and similar technologies to operate our website, analyze traffic, and deliver targeted advertising. A cookie is a small text file stored on your device by your web browser.

Cookies we set

Third-party cookies

The following third-party services may set their own cookies on your device when you visit our website:

Browser local storage

We use your browser's local storage to remember your cookie consent preference. This data stays on your device and is not transmitted to our servers.

Managing cookies

You can control or delete cookies through your browser settings. Most browsers allow you to view and delete individual cookies, block cookies from specific or all websites, set preferences to be notified when a cookie is set, or refuse all cookies entirely.

05How we use your information

We use the information we collect for the following purposes:

• To provide our services: processing your app testing orders, coordinating with testers, and delivering results
• To process transactions: recording payment history, sending invoices, and managing orders
• To communicate with you: sending order confirmation emails, testing progress updates, responding to inquiries, and providing support
• To improve our website: analyzing usage patterns, diagnosing technical issues, and improving user experience
• To measure advertising effectiveness: understanding which advertising campaigns and channels drive visitors and purchases, so we can optimize our marketing spend
• To prevent fraud: detecting and preventing fraudulent transactions or unauthorized access
• To comply with legal obligations: meeting legal requirements and enforcing our Terms of Service

06Third-party services and data recipients

We use the following third-party services to operate our website, process payments, analyze traffic, and measure advertising performance. Each service receives only the data necessary for its function.

07Sharing your information

Beyond the third-party services described in section 06, we may share information in the following limited circumstances:

With our testers

When you submit an app for testing, we share basic app information (app name, testing URL) with our qualified testers to facilitate the testing process. Your personal information (email, name) is never shared with testers.

Business transfers

If we engage in a merger, acquisition, or asset sale, your personal data may be transferred. We will notify you of any change in ownership or use of your personal data.

Legal compliance

We may disclose information to comply with applicable laws or respond to valid legal requests (such as a subpoena or court order), or when necessary to protect our rights, property, or the safety of our users.

08International data transfers

Your personal data may be transferred to and stored on servers located outside of your country of residence, including the United States. We take reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy and applicable data protection laws, including the EU's General Data Protection Regulation (GDPR).

09Data retention

We retain your personal data only as long as necessary for the purposes set out in this Privacy Policy, to fulfill legal obligations, or to enforce our agreements. Once we no longer need your data for these purposes, we will delete or anonymize it. Typically, we retain order and transaction data for accounting and legal purposes for up to 7 years.

10Your rights and choices

Access and updates

You can review or update your account information by contacting us. We will respond to your request within a reasonable timeframe.

Deletion requests

You may request deletion of your personal data by emailing us at info@primetestlab.com. We will delete your data unless we are legally required to retain it.

Opt-out of communications

You can opt out of promotional emails by clicking the unsubscribe link in any email or by contacting us. Note that you cannot opt out of essential service-related communications regarding your orders.

GDPR and regional rights

If you are located in the EU or other regions with data protection laws, you may have additional rights including the right to access, rectify, port, and erase your data, as well as the right to restrict or object to certain processing. Contact us to exercise these rights.

11Security measures

We take commercially reasonable steps to protect your personal data, including:

• SSL/TLS encryption for all data transmission
• Secure hosting infrastructure
• Regular security audits and updates
• Restricted access to personal data on a need-to-know basis
• Secure payment processing through Stripe

However, no security measure is completely infallible. In the event of a data breach, we will follow applicable legal requirements to notify you and relevant authorities.

12App information confidentiality

We understand that your app may contain proprietary features or unreleased content. We treat all app information with strict confidentiality.

13Changes to this privacy policy

We may update this Privacy Policy from time to time. When we do, we will:

• Update the "Last updated" date at the top of this page
• Provide additional notice (such as an email) if the changes are significant

Your continued use of our services after we post any modifications constitutes your acknowledgment of the changes and your consent to the revised policy.

14Contact us

If you have any questions or concerns about this Privacy Policy, our data practices, or wish to exercise any of your rights, please contact us:

Company

AEBU Technology, LLC

Email

info@primetestlab.com

Address

1111B S Governors Ave, STE 84878, Dover, DE 19904, USA

By using our services, you acknowledge that you have read and understood this Privacy Policy.