Common Rejection Causes
- Testers not actively using the app for all 14 days
- Low diversity in testers (same IP, country, or device type)
- No app updates during the testing period
- Crashes, ANR errors, or policy compliance issues
Google Play Console showing "More testing required" rejection message
Publishing an app through a personal Google Play Console account is more challenging today than ever before. One of the biggest issues developers face is the closed testing phase being rejected repeatedly, even after completing the 14-day requirement.
If you're frustrated because your app keeps getting rejected — don't worry, you're not alone. Thousands of developers face this every month, especially those who try to gather testers through friends, family, or random online groups.
In this article, you'll learn why Google rejects closed testing, what you're doing wrong (without realizing it), and exactly how to fix it.
In This Guide
Why Google Play Rejects Your Closed Testing Again and Again
Let's break down the most common reasons.
Your Testers Are Not Actively Testing for 14 Days
This is the #1 reason most people fail.
Google requires real, active engagement for 14 consecutive days.
The problem is:
Important: If even one of these conditions fail, Google silently resets the testing timer and rejects the app. Google wants consistent usage, not just installation.
Your Testers Are Not "Real Enough" For Google
Google checks:
If your 12 testers come from:
…Google may consider the testing invalid. Google is strict due to spam apps flooding the Play Store. They want real users, not "grouped testers".
Your App Is Never Updated During the 14 Days
This is one of the most important hidden factors.
If your app remains unchanged during the entire 14-day testing period, Google may assume:
Google automatically checks whether the app receives at least one update during the testing cycle. If you don't update the app at least one time, your testing cycle may get rejected.
Your App Has Crashes or ANR Issues
Even one of these can cause rejection:
If your testers don't report bugs, the problems remain hidden — and Google rejects your testing.
You Used Low-Quality or Unreliable Testers
Common situations:
Random testers are inconsistent and unreliable. Closed testing requires commitment, and free testers almost NEVER deliver that.
How to Fix Closed Testing Rejection (Step-by-Step)
Here's how to complete Google's requirement properly and stop the endless rejections.
Find Reliable Testers (Not Random People)
Your testers MUST:
Make Sure Your Testers Install Correctly
Each tester must:
Update Your App At Least Once During the 14 Days
Even a small update works:
Google just wants to see that testing leads to improvement.
Make Sure the App Has No Critical Bugs
Fix these before testing:
Use a Professional Tester Team For Guaranteed Approval
This is what most successful developers do. Professional testers provide:
This is the safest and fastest way to complete closed testing without stress.
Our Solution: Guaranteed 12–25 Real Testers
At PrimeTestLab, we provide a complete, hands-off solution for anyone struggling with closed testing.
Your app will be approved without further testing issues