Get 12 testers for Google Play closed testing. All 12 opted in. All 14 days.

The Starter plan is $19.99, plus a service fee of $1.50 at checkout, so you pay $21.49 in total. The service fee is 5% of the plan price, with a minimum of $1.50. It is a one-time payment in USD with no subscription. Optional add-ons are extra. Payment is by Visa and Mastercard, processed by Stripe.

PrimeTestLab testers opt in within 4-6 hours of your order, any day of the week, and stay for the full 14 days. Your dashboard shows the opted-in count and the days completed. When the test is complete, you apply for production access in Play Console and Google reviews the application; Google, not PrimeTestLab, sets how long that review takes.

Each tester has to stay opted in continuously for the 14 days before you apply. A tester who opts out stops counting, and a replacement starts a new 14 days of their own, which can move your eligibility date later. PrimeTestLab monitors every tester daily and replaces anyone who drops the same day; the larger plans add testers above the minimum for exactly this reason.

Yes. After the full 14-day test, PrimeTestLab sends answers for Google's production access questionnaire, based on your test. Check every answer against your app and what happened during testing, then submit the application yourself; Google makes the decision. Already finished testing? Our free questionnaire guide explains each question.

If Google does not grant production access after your full PrimeTestLab test, you can choose a free retest or a full refund. A free retest does not use up your refund: if it fails too, you can still get the full amount back. Read Google's notice first so the retest addresses what it asks for. Full terms are in our refund policy.

Yes. Google says testers must purchase paid apps when they take part in open or closed tests; only internal testers can install a paid app for free. If your app is paid, contact us before you order so we can agree how access will work. Think carefully before switching a paid app to free: once an app has been offered for free, Google does not let you change it back to paid.

No. PrimeTestLab never needs access to your Play Console. You upload the tester CSV we send to your own account and share your opt-in link, and our testers join from there. You keep full control of your app and submit the production access application yourself.

12 opted-in testers meets Google's minimum and makes you eligible to apply for production access. It does not guarantee approval: Google reviews your application and can ask for more testing. With exactly 12, one dropout can delay your eligibility, which is why Professional (20 testers, $29.99) and Enterprise (25 testers, $27.99) include testers above the minimum.

For personal developer accounts created after November 13, 2023, Google requires at least 12 testers opted in to your closed test continuously for the 14 days before you apply for production access. The Starter plan ($19.99) supplies exactly 12 testers; Professional (20 testers) and Enterprise (25 testers) add testers above the minimum.

You can recruit 12 people yourself, from friends, family or developer communities, and keep each one opted in for 14 days in a row. Or you can use a managed service: PrimeTestLab supplies 12 testers for $19.99, you upload our tester CSV to your own Play Console and share the opt-in link, and we monitor daily and replace anyone who drops the same day.

Yes. You can recruit volunteers through friends, family, Reddit, Discord or tester-exchange apps; our guide to 7 legit ways to get 12 testers covers each route. Free testers take coordination: each one has to opt in, stay in for 14 days in a row and give feedback you can report. The Starter plan ($19.99) hands that work to us.

Yes. PrimeTestLab testers are real people testing on their own Android phones and tablets, across 120+ countries. Google's production access application asks how testers engaged with your app and what feedback they gave, and that comes from real people using real devices.

Each new app on a personal developer account needs its own closed test with at least 12 testers opted in for 14 days in a row. The testers do not have to be new people: Google lets you reuse the same tester email list for tests on any of your apps. Our guide on whether you need 12 testers for every app covers portfolio launches.

Yes. Google does not require your testers to be in one country. Test availability follows each tester's Play country, so make sure your closed test is available in the countries your testers use; our testers in different countries guide shows the setting. PrimeTestLab testers are spread across 120+ countries.

Google's published rules neither approve nor ban paid tester services as a category. What they prohibit is manipulating an app's placement on Google Play, for example through fake installs, ratings or reviews. Paying real people to test your app and send private feedback serves a different purpose, so choose a service that documents real work and supports truthful application answers. No service, including ours, can guarantee Google's decision.

Yes. Releasing updates to your closed track during the test is normal, and Google's testing requirements do not say an ordinary update resets the 14 days. Keep the same app and closed track available to your testers, and check the Dashboard after each release. Our guide on updating your app during closed testing covers the details.

No. Internal testing is a separate track for up to 100 testers and does not count toward the 12-tester requirement. It is useful for catching problems before your closed test starts. Make sure your testers join the closed track through its own opt-in link; our internal testing guide explains the difference.

Yes. On December 11, 2024, Google reduced the minimum for personal developer accounts from 20 testers to 12. The 14-day continuous opt-in period did not change. Older guides and videos may still say 20, so go by the requirement shown in your own Play Console.